Nails & Spa
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From: Michele Langley _ Date: 23 June 2013
I've been going to Serenity for 6 months and I love it. I usually get a pedicure and gel manicure. Which always turns out fabulous. The operators are all great and I wouldn't hesitate to see any one of them. I see Kevin he's fantastic. The atmosphere is very calming and nice. Give it a try you won't be disappointed.
Becky Said on June 9 2013 7:25 PM
TITI: You and your staff are great! Always fun to come to get pampered! You are ahead of the crowd. Besides all that--everything is so , so sanitary. Love it!
Julie said on Jun 6, 2013 9:28 PM
Another fab afternoon at Serenity! Thank you TT and your staff!
Kathy said on May 22, 2013 8:36 PM
Pleasant, stressless surroundings. Friendly, skilled staff. Efficient operation. TT runs a great shop. Ava is a rock star! How can you not love Serenity Nails!?
Allison said on Apr 30, 2013 7:35 AM
I LOVE Serenity Nails! The staff are all so nice and welcoming. The place is beautiful, clean, and nice - head and shoulders above any other salon I have been to! I have only had great experiences there. Kevin does the best "pink and white" nails I have ever had and I won't go anywhere else for them any more.
Serenity Management said on Apr 8, 2013 3:18 PM
Greeting Jana, Thank you for letting us know. I will personally take a look at your nails on your next visit to find out what happened and how I can cure it. TT
Jana Mazie said on Apr 6, 2013 12:57 PM
Hi TiTi: You have always been so welcoming. I see that with all your customers. You should be commended on your personal care, staff training, beautiful salon and the attention you pay to the voice of your customers. I'd like to recommend that you train some of your staff in an alternative to "no chip" manis. I have beautiful nails and they've been comprised severely as a result of this method. I've had to file them down to stubs because of the thinning out and breakage that's occurred following removal of the last ones. Thanks for your consideration. Kind regards, Jana
Serenity Management said on Mar 20, 2013 8:44 PM
Greeting Tara, First of all, we are terribly sorry about what happened. Secondly, we will be aware of it more in the future to serve you better. Last but not least, thank you for letting us know. Because with out your thoughts, we won't know what to improve on. Thank you for your support. Serenity
Tara Imholte said on Mar 18, 2013 8:54 AM
I came here the end of feb for my wedding party and we all had a blast and it was a very clean environment. The woman who did my mani did a great job but then I was super disappointed when it came to my pedi. The guy did a great job but then only put my feet under the dryer for less than five minutes and then he started putting my shoes on I asked to stay under the dryer because I didn't believe they were dry but he insisted that I trust him so he put my shoes on. Once I got back and took them off they had been horribly smudged on my big toes. I had to get married with that and couldn't take the pictures I wanted to take with my open toed shoes. I was very disappointed in this and had to get a pedicure on my honeymoon because I couldn't look at the smudges anymore.
Julia Endres-Spray said on Mar 9, 2013 10:23 PM
We had a relaxing, beautiful experiance today. I will be back! Watch out other nail salons in the Highland area, your competition is here on Snelling!
A.T said on Feb 21, 2013 4:34 PM
Great place and very relaxing , super clean and friendly staff ..love it
Joy said on Jan 8, 2013 8:02 AM
This spa truly sets itself apart from all others I have been to. The staff are professional, calm, friendly, and take a vested interest in their clients. The atmosphere is clean, beautiful, organized and completely serene. For the first time ever, I communicated just once how I like my nails/toes and they look perfect. My service provider and the owner kept checking on me while I was there. I will definitely be returning!